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Legal Terms
TERMS OF USE
These terms of use are entered into by and between you and Eze Corp (“Company”, “we”, or “us”). The following terms and conditions (these “Terms of Use”), govern your access to and use of www.ezewholesale.com, including any content, functionality, and services offered on or through https://www.ezewholesale.com (the “Website”).
Please read the Terms of Use carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, found at Privacy Policy, incorporated herein by reference. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Website.
This Website is offered and available to users who are 18 years of age or older. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.
This Website is offered and available to users who are 18 years of age or older. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.
MODIFICATION OF THESE TERMS OF USE
We reserve the right to change the terms, conditions, and notices under which the Website is offered, from time to time in our sole discretion.All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter. However, any changes to the dispute resolution provisions set out in the Governing Law and Dispute Resolution and Binding Arbitration sections will not apply to any disputes for which the parties have actual notice on or before the date the change is posted on the Website.
Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.
ACCESSING THE WEBSITE AND ACCOUNT SECURITY
We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period.
You are responsible for:
Making all arrangements necessary for you to have access to the Website.
Ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.
To access the Website or some of the resources it offers, you may be asked to provide certain information. It is a condition of your use of the Website that all the information you provide in any submission through the Website is correct, current, and complete. You agree that all information you provide through this Website or otherwise, including but not limited to through the use of any interactive features on the Website, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.
INTELLECTUAL PROPERTY RIGHTS
The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its affiliates, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:
Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
You may store files that are automatically cached by your web browser for display enhancement purposes.
You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use or for your own legitimate business purposes as a potential or current customer of the Company, for your use in understanding and evaluating the desirability and applicability of the products and services offered by the Company for you or your business, and not for further reproduction, publication, or distribution.
If we provide links to social media features with certain content, you may take such actions as are enabled by such features.
You must not:
Modify copies of any materials from this Website.
Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.
You must not access or use any part of the Website or any services or materials available through the Website for any commercial gain, for purposes of competing with the Company, or for a resource for modeling your business practices. If you print, copy, modify, download, or otherwise use any part of the Website in breach of the Terms of Use, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.
User Policies
Shipping Policy
The Company strives to offer fast, flexible shipping to customers. We understand that you are constantly balancing the need for fast shipping with the desire to reduce your costs, so we offer a range of options that can accommodate any situation.
This Shipping Policy applies to the purchase and sale of products through www.ezewholesale.com (the “Site”). This policy is subject to change by Eze Corp. (referred to as the “Company”, “us”, “we”, or “our” as the context may require) without prior written notice at any time, in our sole discretion. Any changes to this policy will be in effect as of the “Last Updated Date” referenced on the Site. You should review this policy before purchasing any products that are available through this Site. Your continued use of this Site after the “Last Updated Date” will constitute your acceptance of and agreement to such changes.
This Shipping Policy is an integral part of the Website Terms of Use that apply generally to the use of our site and the terms and conditions for online sales that apply to purchases of products from our Site. You should also carefully review our privacy policy before placing an order for products through this Site.
Due to the fact that inventory shipped from and through Eze Corp’s offices are shipped from separate facilities, our policies vary between these respective inventory sources. Differences in terms of shipping between Eze Corp are set forth below. We also have different options for domestic versus international shipping. Please read the following shipping policies carefully.
SHIPMENT
Eze Corp’s own inventory is shipped from Eze’s location in California
You are responsible for inputting the correct shipping address and freight option for all purchases from the Site. We will not be liable for any delays or loss of shipments sent to addresses that you have input incorrectly.
We currently offer standard, expedited, and express shipping for purchases from and through Eze. We will select the shipping carrier for each option in our sole discretion. This selection may vary for each shipping option.
You may be quoted shipping rates either through the Site or directly from the Account Manager. In either case, we may change these rates at any time in our sole discretion.
For Eze Direct orders, customers have the option of using their own shipping account. In these cases, you may request that the shipment be insured.
All shipments are FOB Origin. You take ownership of the product, and therefore risk of loss passes to you, once the carrier picks up the package.
Domestic Shipments
Eze Corp’s own inventory is shipped from Eze’s location in California
Additionally, domestic shipments from the Eze Warehouse will NOT be insured unless you select the insurance option upon checkout. An additional fee for insurance will be added to the invoice upon checkout.
International Shipments
International shipments from either Eze are NOT insured unless you select this option upon checkout. An additional fee for insurance will be added to the invoice upon checkout.
You are responsible for all customs fees, taxes, and duties, and any other fees associated with the shipment.
Insurance
Whether or not you opt for insurance for any shipment of products purchased from us, we will not be liable for any lost, stolen, or damaged packages once placed with the carrier. If any packages are lost, stolen, or damaged after we have placed them with the carrier, and you have purchased insurance on such packages, it is your sole responsibility to contact us immediately to file a claim for damages, to ensure that all information you provide is accurate and complete, and to promptly respond to any requests for additional information regarding your claim. The Company will not be responsible for any inaccuracy in information provided to the insurance carrier, failure to meet deadlines for insurance claims filed on your behalf, or any denials of claims by the insurance carrier. If you opt not to select insurance, you as the customer will be solely liable for any lost, stolen, or damaged products.
Return Policy
This Return Policy applies to the purchase and sale of products through www.ezewholesale.com (the “Site”). This policy is subject to change by Eze Corp. (referred to as the “Company”, “us”, “we”, or “our” as the context may require) without prior written notice at any time, in our sole discretion. Any changes to this policy will be in effect as of the “Last Updated Date” referenced on the Site. You should review this policy before purchasing any products that are available through this Site. Your continued use of this Site after the “Last Updated Date” will constitute your acceptance of and agreement to such changes.
This Return Policy is an integral part of the website Terms of Use that apply generally to the use of our Site and the Terms of Service that apply to purchases of products from our Site. You should also carefully review our Privacy Policy before placing an order for products through this Site.
Return Policy
The Company is pleased to offer our valued customers the following 30 Day Return Policy. This policy applies to purchases from and through Eze Corp. This policy does not apply to any devices purchased via auction. Any return policies applicable to specific items listed for auction will be provided along with the other terms and conditions of auction on the applicable auction page.
Terms and Conditions for Returns
Returns must be submitted within thirty (30) days of the invoice date. Returns submitted past thirty (30) days may be accepted in our sole discretion and will require approval from management.
No item will be accepted without prior authorization. Returned items will go through a verification process to ensure that the item returned is what was authorized. Unauthorized items will be returned to the customer and no return will be issued.
All authorized return items must have any locks (iCloud, Google, Find My iPhone, etc.) cleared before they are returned.
Authorized returns will be issued an RMA number by us. All RMA numbers issued are valid for fourteen (14) days.
The customer is responsible for all return shipping costs.
Any item that is returned in a condition different than what was shipped out may be rejected for return.
Depending on whether you are a New Customer or an Existing Customer (as defined below), our policy on which devices are eligible for return differs. Please see the policies for New Customers and Existing Customers below for further details.
Once the return merchandise is received and verified, a credit will be issued for the returned devices within five (5) business days.
Please note that no customer should ever receive a device with the following defects (“Critical Defects“):No power/power cycle
Apple activation problem
Account lock
iTunes image
Passcode lock
If you receive an item with a Critical Defect, you should request a return authorization immediately.
New customers
New Customers are first-time purchasers from the Site. We understand the importance of your first sample order with a new vendor, and we want to make sure you have a great experience. That’s why, as long as you abide by the limitations detailed above, we will take back any device for any reason on your first return of up to 50 devices.
If you need to return a higher quantity than this, or if you are not a first-time purchaser from the Site, the below policy for Existing Customers applies.
Existing customers
Existing Customers have made more than one purchase from the Site. We stand by the testing and grading descriptions that are represented on our Site, and therefore strive to offer a highly flexible return policy.
However, different grades undergo different functional tests and have different cosmetic standards. Therefore, our Secondary Grades, which may have non-key functions that do not work, have a different return policy than our Primary Grades. The grading scale for products sold on our Site is subjective and grading designations are made in the sole discretion of the Company. To learn more about our grades and view detailed videos, go to https://www.ezewholesale.com/grading
Adjusted Offers Instead of Returns
We understand that in some cases, our customers would prefer to get a partial payment of a total offer on a defective device rather than incur the shipping cost of returns. If this is your preference, please contact your Account Manager directly. These requests will be handled on a case-by-case basis in the sole discretion of the Company.
*Please note that this does not apply to devices with Critical Defects (see above for a list of Critical Defects). No customer should ever receive a device with a Critical Defect. If an item is received with a Critical Defect, return authorization should be requested immediately.
Exceptions
The Company values our customers and we are committed to helping customers with issues that might occur outside the parameters of our standard policy. These will also be handled on a case by case basis, in our sole discretion.
Warranty Policies
Eze Technologies, requires all persons and entities that sell products on the Eze website (“Eze”) to offer individuals who buy their products on Eze (each, a “Product”) the following limited warranty (“Limited Warranty”). Note: this Limited Warranty is not provided by Eze, but is provided by the seller from whom you purchased the Product using Eze(“Seller”).
What does the Warranty Cover?
Seller warrants only to the original purchaser of the Product on Eze (“you”) that the Product shall be free from defects in materials and workmanship under normal use for the Warranty Period defined below, as documented by a valid proof of purchase—e.g. receipt or invoice.How long does the coverage last?
This Limited Warranty lasts for 30 days, starting on the date that you purchase the Product (the “Warranty Period”).
What will the Seller do?
If a defect in the Product arises and a valid claim is received by Seller within the Warranty Period, Seller will accept a return and refund to you the purchase price you paid for the Product. In the event of a Product defect, to the extent permitted by law, this is your sole and exclusive remedy. This Limited Warranty is valid only for purchases made by you within the 48 contiguous United States. Replacement or repaired products will only be shipped by Seller to addresses within the 48 contiguous States, and refunds will only be credited to you.How do you obtain warranty service?
To obtain warranty service of the Seller under this Limited Warranty, you must log onto your Eze account and request help on the specific order on the “buying” tab of the “My Account” page. If you have any difficulties please contact Eze at info@ezewholesale.com.Based on the initial inquiry, Eze will provide a Return Materials Authorization (“RMA”) upon checkout and instructions for returning the defective product(s) and a pre-paid return label being specified that it will not imply that the warranty is applicable. Please note that you are required to return the defective Product in either its original packaging or packaging providing an equal degree of protection, together with proof of purchase, to the address specified by Eze. By sending the Product, you hereby acknowledge that ownership of the Product is transferred to Seller upon Seller’s receipt of the defective Product. If the claim is justified based on this Limited Warranty, the Seller will pay the cost of shipping the replacement or repaired Product to you. Any Product returned to Seller without a valid warranty claim or without an RMA may be rejected, returned at your cost (subject to prepayment) capped to 5% of the price of the Product, or kept for 60 days for your pick-up and then disposed of in Seller’s sole discretion with no further liability or obligation to you. For specific instructions on obtaining warranty check here.
What are the exclusions and limitations to this Limited Warranty?
The Limited Warranty does not apply to, and the term “Product” shall not include, No power/power cycle(a) any consumable parts of the Product (e.g. batteries), or
(b) software, even if packaged or sold with the Product or embedded in the Product (.e.g. firmware and/or system software) (“Seller Software”). Please refer to the applicable licensing agreement, if any, that covers such Seller Software for details of your rights with respect to its use.
This Limited Warranty does not apply to any:
(a) damage to the Product caused by use with non-Seller products;
(b) damage to the Product caused by accident, abuse, misuse, spillage of food or liquid or other external causes, including but not limited to fire or an act of God (such as a flood);
(c) damage to the Product caused by operating the Product outside the permitted or intended uses described by Seller;
(d) damage to the Product caused by failure to follow instructions relating to the Product’s use, or use of improper voltage or power supply;
(e) damage to the Product caused by service performed by anyone who is not a representative of Seller;
(f) cosmetic damage to the Product, including but not limited to scratches or dents; or
(g) defects or parts requiring replacement due to ordinary wear and tear, corrosion, rust or stains, scratches, dents on the casing or paintwork of the Product.
For the avoidance of doubt, recovery and reinstallation of software programs and user data are not covered under this Limited Warranty. It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the Product. It is likely that such data, software, or other materials will be lost or reformatted during the performance of any warranty service, and Seller will not be responsible for any such damage or loss.
Seller does not warrant that the operations of the Product will be uninterrupted or error-free. No Seller employee is authorized to make any modification, extension, or addition to this Limited Warranty. If any term of this Limited Warranty is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.
IMPLIED WARRANTIES AND CONDITIONS. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES AND CONDITIONS (INCLUDING WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. Some STATES do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
LIMITATION OF DAMAGES. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, SELLER SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF AN EXPRESS OR IMPLIED WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, EVEN IF SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL OR EQUITABLE THEORY. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.
GOVERNING LAW. This Limited Warranty shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may require the application of the law of another jurisdiction. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to states.
Please Note:
Our warranty covers any malfunction of the phone independent of your use (touch-sensitive malfunction, battery failure, pushbuttons, etc.). If you lose, drop/break the phone or if it is oxidized (water damaged), the Eze warranty will not apply. The opening of the product, repair or diagnosis by a third party (other than the seller) is also a warranty exclusion clause.Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to www.ezewholesale.com and Eze Technologies Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Eze Technologies Inc. include www.ezewholesale.com, Eze, Eze, eze.global and exchange.ezewholesale.com. The Eze website is a A B2B Marketplace for electronics allowing buyers & sellers to trade in wholesale quantities with real-time market data. site. By using the Eze website, you consent to the data practices described in this statement.
Collection of your Personal Information
TIn order to better provide you with products and services offered on our Site, Eze may collect personally identifiable information, such as your:- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
- Job Title
- R2 Certification, Tax EIN, Trade References If you purchase Eze's products and services, we collect billing and credit card information.
This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Eze collects and uses your personal information to operate its website(s) and deliver the services you have requested. Eze may also use your personally identifiable information to inform you of other products or services available from Eze and its affiliates.Sharing Information with Third Parties
Eze Eze does not sell, rent or lease its customer lists to third parties. -First and Last Name-Mailing Address-E-mail Address-Phone Number-Job Title-R2 Certification, Tax EIN, Trade References document. Eze may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Eze may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Eze, and they are required to maintain the confidentiality of your information. Eze may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Eze or the site; (b) protect and defend the rights or property of Eze; and/or (c) act under exigent circumstances to protect the personal safety of users of Eze, or the public.Tracking User Behavior
Eze may keep track of the websites and pages our users visit within Eze, in order to determine what Eze services are the most popular. This data is used to deliver customized content and advertising within Eze to customers whose behavior indicates that they are interested in a particular subject area.Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Eze. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Eze website.Use of Cookies
The Eze website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Eze pages, or register with Eze site or services, a cookie helps Eze to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Eze website, the information you previously provided can be retrieved, so you can easily use the Eze features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Eze services or websites you visit.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
Eze secures your personal information from unauthorized access, use, or disclosure. Eze uses the following methods for this purpose:-SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:Delete your personal information from our records; and
Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
Debug to identify and repair errors that impair existing intended functionality;
Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act;
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
Comply with an existing legal obligation; or
Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
Eze does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
E-mail Communications
From time to time, Eze may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Eze or click on a link therein. If you would like to stop receiving marketing or promotional communications via email from Eze, you may opt out of such communications by clicking on the 'unsubscribe' button..External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.Changes to this Statement
Eze reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.Seller Agreements & Obligations
By listing an item for sale (each posting, a “New Ask”), you are making a binding offer to sell that specific item to a buyer who purchases the item for the Ask price you have specified and to ship the item in accordance with our FAQ as updated from time to time. When a buyer accepts your offer by purchasing your item through our Services, you are contractually and legally bound to deliver your device(s) for the specified price(s). SELLERS MUST SHIP items via the shipping carrier designated by Eze within 48 hours of payment and must obtain a receipt from the shipping carrier to verify shipment of item. You are obligated to monitor your inventory and ensure all listings are accurate. As a seller, you are required to ensure that the item you are listing exactly matches the image on the New Ask page and meet all of our seller requirements:
R2 Certified
Located in the US
IMEIs must be guaranteed clean
Minimum of 30 day warranty on devices sold
Only unlocked devices may be sold for the time being
All IMEIs sold on the platform must be shared with Eze Technologies to ensure that devices are unlocked and for returns to be carried out properly
Eze has no obligation to return items that do not conform to the description (including, without limitation, meeting ourGrading Standards,or are counterfeit (in which case, Eze may turn those items over to the proper authorities) at your cost. Eze will pay you within thirty (30) days after the sale is complete, which occurs when the buyer receives the item. To get paid more quickly, ship your items immediately after your Ask is matched by a buyer. To see the fees applicable to sales transactions, please refer to the New Ask window where your Ask price is entered. You will also receive fee information via email notification when an Ask goes live, is updated, or a sale occurs.
Buyer Agreements & Obligations
As a buyer, you are obligated to pay for any items you Bid on when your Bid matches a seller’s Ask. When you place a bid, you are committing to purchase the item as soon as your bid matches a seller’s ask price and you acknowledge that payment of the ask price will be taken from your payment method. To be an eligible buyer you must have a billing address and shipping address within the United States. If your address is outside the United States, then you will be responsible for picking up your package and for paying all customs, duties, taxes and any other related fees in addition to the international shipping charges; you will be solely responsible for compliance with all customs requirements on import; and, when placing your order, you authorize us to appoint an agent to file the customs declarations on your behalf. You might be required to pay certain fees as described when placing your Buy Order, as updated from time to time. If there is a problem with an item you received, you can file an RMA claim within 30 days of receiving your devices.
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